Working in partnership with children,
families and community

Who we are

NI-Connect is managed by Key Assets (Australia) a non-government, not for profit children’s services agency, that is committed to creating a child safe organisation.

The team at NI-Connect includes social workers, an administration officer and a psychologist who between them have extensive experience in working with children and their families.

To view our Purpose and Pledges, please visit the Key Assets website at

The name of the service, NI-Connect, was chosen by children of NI Central School (NICS).
Ask us a question

What we do

The Child and Family Wellbeing Team can help with:

  • Information, advice and activities about parenting, life skills, health and wellbeing
  • Information, support and guidance in responding to developmental milestones for children and young people
  • Fun and cultural activities for children and young people connecting children, young people and families to other services they may need
  • Counselling for children and young people experiencing anxiety or facing other challenges
  • Specialist support for children and young people at risk of harm and their families
  • Crisis accommodation arrangements for victims of domestic and family violence

If you would like to find out more about what we do please call us on 23380 or after hours on 51115 or email

Working with Norfolk Island’s families in today’s world

Our Team

James Isles

James Isles

State Director NI & NSW

I am the Director of NSW & NI commencing in this role in Key Assets from March 2020. I hold a Masters of Social Work and moved to Australia in 2009 having worked in Blackpool, North West of England. I also bring 16 years of experience in child protection, out of home care, youth mental health and adoption.
I come to Key Assets from South Eastern Sydney Local Health District, having been the Service Manager for headspace Bondi Junction; a hugely successful service supporting over 1200 young people alone in 2019. My commitment to young people and families is demonstrated in the success of the previous work done at The Benevolent Society (child protection & OOHC) and headspace Bondi Junction. Implementation, change management and leading innovative services would be my key strengths as well as maintaining great outcomes for young people, families and staff who I have worked with.

I am very fortunate in my role to be able to work closely with the NI community, ensuring that we can work in collaboration in delivering a quality service that will provide lasting outcomes for families, and children and young people.

P: Sydney - (02) 8336 5700

Stephanie Fielder

Operations Manager

I am the Child and Family Wellbeing Operations Manager based on NI. I began working for NI-Connect in December 2020 and I have a Bachelor of Arts (majors in psychology and anthropology), Graduate Certificate of Management, and a Master of Business Administration.
I am an experienced senior leader having worked for almost 30 years across a variety of roles in child protection and family support as well as broader social services. The majority of my career has been working for state and commonwealth public sector agencies across urban, regional and remote settings in the United Kingdom, Queensland, and the Northern Territory.

I am committed to social justice principles and have a strong record of delivering better outcomes for children and families through inclusive processes and collaborative partnerships.

P: Norfolk Island – (0011) 6723 23380

Vida Tebyani

QASI Manager

I started working with Key Assets as the QASI Manager for NI-Connect in December 2018. My role involves working closely with the NI-Connect team in reviewing and updating policies and procedures to ensure that they support staff practice as well as continue to meet any legislative and regulatory requirements. I am also responsible for developing new policies for services such as Crisis Accommodation and Holiday Well Being Program.

I have a BA in Social Sciences, Diploma’s in Social Welfare and Management, and training and assessment qualifications. I have worked in the community services sector for over 20 years mainly in child and family services and have extensive experience working with multicultural and diverse communities to promote access and equity and developing a range of community development and capacity building initiatives to support their needs. I also worked with the National Child Care Accreditation Council.

I am passionate about social justice issues, promoting access and equity, and working with communities to ensure quality service provision and continuous improvement strategies and developing innovative models of service delivery.
When I’m not working I enjoy going to dinners, dancing, afternoon walks and getting involved in community initiatives that I’m passionate about.

Kate Miller

Team Leader

I've joined the NI-Connect team, as the Team Leader. I have a Bachelor of Social Work (UQ) and am working on completing a Masters in International Law and International Relations. For the past eleven years I've worked in a variety of social work roles, including statutory child protection work in the South-West region of Queensland and covering the whole spectrum of families journeys with child protection systems.

I started my social work career in Nepal, working on a range of projects including sexual and reproductive health education with high school students, art therapy groups with children of prisoners, and program evaluation on a microfinance project in Pokhara. I've completed three assignments with the Australian Volunteers Program (formerly known as Australian Volunteers for International Development) in Mongolia, Vietnam, and Federated States of Micronesia. In these roles, I was responsible for supporting local departments and organisations working in the areas of child protection, support of victims of gender-based violence and human trafficking, and support of victims of violent crimes.

When I'm not working or studying, I'm spending time with my adorable French Bulldog, Ocean, meeting up virtually with my online community, Yoni Circle, and playing fun aunty to a gaggle of nieces and nephews in Australia and Vanuatu.

Victoria Fenton

Victoria Fenton

Project & Operations Support Officer

I am the Key Assets Project Officer for NI-Connect based in Sydney and I have a Bachelor of Commerce (majors in Management Consultancy and Marketing), and a Masters of Social Work.
While studying, I originally I worked in Key Assets (QLD) as a youth worker, supporting children experiencing complex behavioural needs and children with disabilities. During this time I also completed a 3 month full time placement in the Key Assets (QLD) office as a Student Social Worker, supporting Intensive Foster Care Placements.
After completing my degree I transferred to the KA Sydney team as a Social Worker in 2016 where I supported the stability of complex needs foster placements. In September 2019 I was successful in applying for the NI-Connect Project Officer role. My day-to-day job tasks are varied and no day is the same. I spend a lot of my time providing background support to our amazing staff who are based on the Island through developing marketing services, assisting with specific projects and working with the team in policy development and implementation.
I am lucky to be able to work with and learn from a community like NI, which is so unique, resilient, and strong. I often travel to and from the Island, which I now coin as one of my favourite places to visit and learn about the Island’s native flora and fauna – including the Island’s wonderful sea-life.

Shirl McLeod

Family Support Worker

My name is Shirleen, but everyone knows me as “Shirl”. I am currently studying and I have long term local experience in working in teams through a variety of roles related to administration and customer services. In addition, I have extensive experience in child care and most recently I have also gained experience in disability support work and volunteer family support work.

I commenced my role as a Family Support Worker with NI-Connect in December 2020 and I am a Norfolk Islander with extensive networks on the island. I have a great desire to contribute to the local community through my role at NI-Connect by providing my local experience, knowledge and skills to ensure that we can facilitate better access for children and families to support services without fear or stigma.

When I am not working, I value the time I spend with my family and sons (and of course my puppies!)

Ann Pataki

Administration Officer

Ann and her husband visited the Norfolk Island for one week in 2017. The Island left such a lasting impression on them that she and her husband sold up everything in Adelaide and relocated permanently here in July 2019.

Ann has worked in Commonwealth , State and Local Governments and private sectors for over 20 years in various roles including Administration, Audit and taxation. Ann began working for NI-Connect in September 2020 as an Administration Officer, and she has fast become a valued member of our team.

In her spare time Ann likes to go for drives and walks and sit quietly, taking in the wonderful scenery all over the island.

Rebecca Carleton

Rebecca Carleton

Child Wellbeing Caseworker

Rebecca joined the NI-Connect team in April 2022 as our Child Wellbeing Caseworker. Rebecca has a Bachelor of Social Work from University of NSW (completed in 2008). She has worked in a variety of Social Work roles across Sydney including out-of-home care recruitment, assessment and case management, post adoption tracing and family reunification, international parental child abduction support, child welfare,kinship care and university liaison for Social Work students.

Rebecca's family moved to Norfolk Island in January 2022 and are loving getting to know the Island and the wonderful community. When she is not working, she is enjoying spending time with her family and getting outdoors relaxing at the beach, going for bush walks and catching up with friends.

Clayton Doyle

Child Youth and Engagement Officer

I am Clay and I recently joined the NI-Connect team as a Child Youth and Engagement Officer. This role involves him supporting children, young people, and families across the programs that NI-Connect deliver. Some of this work may include working with young people and families, or working on larger projects geared towards the whole community. I am currently studying and have completed a Certificate IV in Education Support. I joined the NI-Connect team after many years working in Education, supporting students with complex and challenging behaviour needs, students with disabilities and mental health challenges, disengaged youth, and co-ordination and implementation of various programs. I relocated to Norfolk Island at the start of 2022 with my family, moving from Far North Queensland and taking an initial role at Norfolk Island Central School.

I am passionate about helping young people and adults and advocating for them to become resilient and strong human beings. I consider my work very rewarding and I am committed to building a rapport with young people and engaging respectfully with their families. I am especially motivated by the rewards that come from supporting, nurturing, and helping young people to shape their future, reach their goals, and develop the skills to make positive and healthy changes in their lives. I am really looking forward to becoming an active part of the Norfolk Island community by working with children and young people, and their families.

Using the centre

This is your Centre and we welcome community groups to use the space during the day and also after hours. There are private meeting rooms as well as a large community space. Rooms can be booked free of charge.

What’s On

NI-Connect Holiday Wellbeing Program

| Informative Events, Social Events | No Comments
Name: Holiday Wellbeing Program Date: Every school holidays Description: The NI-Connect Holiday Program aims to…

Letl Salan Toy Library

| Informative Events, Social Events | No Comments
Name: Letl Salan Toy Library Date: Various Dates from July - December 2021 Description: NI-Connect…
NI Sensory Room

Sensory Room

| Informative Events, Social Events | No Comments
Name: Sensory Room Date: Ongoing Description:  The Sensory Room is made up of various items…

Holiday And Wellbeing Program September

Another school holidays have come and gone, and with it, another successful Holiday Wellbeing Program! After missing out on the January program, the team at NI-Connect were so keen to make this a program
to remember… and from the positive feedback it seems we achieved that.

This holidays, the program ran out of Rawson Hall, where we were able to spread the activities across the generous indoor and outdoor spaces. A huge thank you to the Norfolk Island Regional Council for renting us all the space we needed… and boy did we need it. Inside, the children wanting to create something at the arts and craft tables could colour and paint to their hearts content. The trampoline, obstacle course, and sports activities kept the kids busy outside. And, thanks to NICS, the gymnastics equipment, with mats and trampolines, provided hours of entertainment that left the kids tuckered out by the end of every single day.

In our first week of the holidays, we taught the children how to have fun with water in a responsible way with reusable water bombs and other fun games. On Wednesday, we took the kids out of the hall and up to Palm Glen where they enjoyed some bushwalks, followed by pancakes and guava picking. Thank you to the team at Pinetree Tours for their continued support of the program and their efforts in safely transporting all of the kids (and adults too). Thursday was our biggest day in week 1, with a full day at Old Paradise. While Blake kept the woodfire burning for a delicious pizza lunch, our leaders taught the kids how to play golf (thanks to Andrew and the golf club), showed the kids what is happening in the gardens at Government House (thanks to Lou), and kept them busy with footy, totem tennis, and other games at home base (thanks Trey and Masi). We wrapped the day up with a waterslide with the help and generosity of Bear and Janet Graham. The rain that arrived on Friday helped to quiet things down, with movies at the hall, arts and crafts, and lots of jumping on the mats. We also managed to squeeze in a round on the ever-popular smoothie bike, generously loaned to us by Health and Wellbeing.

In the second week of the program, we spent our time at Rawson Hall, with afternoon activities with the team at the Norfolk Island Public Library. They put together some beautiful activities with authors living on Norfolk Island, including a visit from Mitti the duck (and author, Annie)! Susan came to read from her books about Lob and Bot, and the kids couldn’t stop talking about the art they got to create with Sarah using local fauna. After a crazy start to 2022, Le Webb and the team gave the kids the opportunity to slow down the pace and find some peaceful ways to spend our afternoons.

The second week of the holidays also saw some special visitors arrive on the island – Amalina and Jazi from Brisbane’s Elements Collective dance crew! Over the first three days of their time with us, the crew worked tirelessly with the kids at the program to teach them the foundations of hip-hop. It was incredible to see the growth in the kids dance skills, but even more amazing to watch their confidence grow. The week rounded out with a showcase, featuring dances from the Holiday Wellbeing Program kids and the community workshop group, ending with an epic dance battle. We cannot thank Amalina, Jazi, and Elements Collective enough for the time they spent on the island.

A massive thank you to the incredibly generous individuals, families, and businesses who helped make the Holiday Wellbeing Program such a success…

Craig Buffett
Burnt Pine Pharmacy (Ewan Fraser)
Lou Donald
Bear and Janet Graham
Health and Wellbeing Team
Island Trucking

Annie Kenny
Kath King and team
Lions Club
Norfolk Island Central School
Norfolk Island Golf Club (Andrew Umlauft)
Norfolk Island Regional Council
(Leanne Webb)

Steve Pataki
Susan Prior
Sarah Robinson
David Rogers
Pinetree Tours
Enitaim Woodfire Pizzas

To our leaders, we are so grateful for the attention and energy you gave the kids over the two weeks of the program.

Debbie Anderson
River Andrew
Brandon Borg
Dylan Bruce
Rebecca Carleton
Ashleigh Christian
Emma-Anne Christian

Clayton Doyle
T’Sharn Evans
Maci Gardner
Rebel Greenwood
Julie Harb
Semra Harb
Emma Kalangis

Stefan Kalangis
Tahlia Marshman
Cash Mills
Trey Mills
Jordan Murray
Annie Nayato
Claudine Nicholson

Tanya Randall
Mel Robertson
Ashton Rush
Jesse Schmitz
Eremasi Verebesaga
Flynn Watson
Jasmine Watson

NI-Connect are already in the process of planning the June/July 2022 Holiday Wellbeing Program. Would you like to work for the program? Do you have any unique skills or knowledge that you would like to pass on to the next generation through workshops or activities? If so, then we would love to hear from you!

NI-Connect on Taylors Road at the Bounty Centre. Or please call or email us directly on: Call 23380 or

Acknowledgement: NI-Connect’s child and family wellbeing services are funded by the Department of Infrastructure, Transport, Regional Development and Communications


Who is eligible?

This service is available for families with children up to the age of 18, who are living on Norfolk Island. Young people over the age of 18 seeking advice and support are also encouraged to access our service for free and confidential advice and support.

What are the fees?

This service is free of any charges.

How do I access the service?

Families can access the service via Booked appointments and drop-in 8:30am-5:00pm Monday to Friday, self-referral, or through informal word of mouth referral from a friend, family member, school, GP, police or other community service.

Where are you located?

NI-Connect and the Child and Family Wellbeing Team are located on Taylors Road at the Bounty Centre. We are staffed Monday to Friday and encourage parents and families to drop in for a coffee, or to chat with the staff. Booked appointments and drop-in is available.

Future referrals

If you would like to make an appointment or would like more information about the services the Norfolk Island Child and Family Wellbeing Team provide, please call us on 23380 or after hours on 51115 or email

Key partnerships

At times, the Child and Family Wellbeing Team will establish key partnerships with other services, including co-location in shared premises. One key partnership includes a dedicated space for Letl Salan Toy Library, to increase community access to toys and equipment for families with small children.

Other free and confidential services

You can also access confidential off-Island support and advice by calling:

1800RESPECT (phone 1800 737 732 or visit – a free and confidential national sexual assault and domestic family violence counselling service

Kids Helpline (phone 1800 55 1800 or visit – a free and confidential 24/7 phone and online counselling service for children and young people aged 5 to 25, as well as their parents or carers.

Contact Us

NI-Connect and the Child and Family Wellbeing Team are located on Taylors Road at the Bounty Centre. We are staffed 8:30am – 5pm Monday to Friday and encourage parents and families to drop in for a coffee, or to chat with the staff. Booked appointments and drop-in is available.

Call us on 23380 or after hours on 51115
Free Call 0222
If calling from outside Norfolk Island
please add the prefix 00116723


At NI-Connect we welcome your feedback so that we can ensure that we are meeting the needs of the local community. To provide your feedback, please see the “NI-Connect Feedback Form” within the Downloads section. Alternatively, please drop by the NI-Connect office to request a copy of our printed version

Email Us


If you would like to make an appointment
or would like more information about the
services please contact the office.

Call us on 23380 or after hours on 51115
Free Call 0222
If calling from outside Norfolk Island
please add the prefix 00116723

Email Us


To book a room for your next activity, either;

Drop in and chat to the Unit Manager, or
Call us on 23380 or
after hours on 51115 to discuss your needs.


If you have any concerns for the safety and well-being of a child or young person please contact

Norfolk Island Police
Phone: 22222

Child Welfare Officer
23380 (landline) or 51115 (mobile).

Norfolk Island Regional Council

Statement of Respect

We undertake to act with honesty and integrity, to conduct ourselves in a way that engenders trust and confidence in the decisions we make, and the actions we take on behalf of the Norfolk Island community. We acknowledge the Norfolk Island people, the traditional custodians of this Island.