Who we are
NI-Connect is managed by Key Assets (Australia) a non-government, not for profit children’s services agency, that is committed to creating a child safe organisation.
The team at NI-Connect includes social workers, an administration officer and a psychologist who between them have extensive experience in working with children and their families.
To view our Purpose and Pledges, please visit the Key Assets website at www.keyassets.com.au
What we do
The Child and Family Wellbeing Team can help with:
- Information, advice and activities about parenting, life skills, health and wellbeing
- Information, support and guidance in responding to developmental milestones for children and young people
- Fun and cultural activities for children and young people connecting children, young people and families to other services they may need
- Counselling for children and young people experiencing anxiety or facing other challenges
- Specialist support for children and young people at risk of harm and their families
- Crisis accommodation arrangements for victims of domestic and family violence
If you would like to find out more about what we do please call us on 23380 or after hours on 51115 or email email@example.com
Working with Norfolk Island’s families in today’s world
I am the Director of NSW & NI commencing in this role in Key Assets from March 2020. I hold a Masters of Social Work and moved to Australia in 2009 having worked in Blackpool, North West of England. I also bring 16 years of experience in child protection, out of home care, youth mental health and adoption.
I come to Key Assets from South Eastern Sydney Local Health District, having been the Service Manager for headspace Bondi Junction; a hugely successful service supporting over 1200 young people alone in 2019. My commitment to young people and families is demonstrated in the success of the previous work done at The Benevolent Society (child protection & OOHC) and headspace Bondi Junction. Implementation, change management and leading innovative services would be my key strengths as well as maintaining great outcomes for young people, families and staff who I have worked with.
I am very fortunate in my role to be able to work closely with the NI community, ensuring that we can work in collaboration in delivering a quality service that will provide lasting outcomes for families, and children and young people.
P: Sydney - (02) 8336 5700
I am the Child and Family Wellbeing Operations Manager based on NI. I began working for NI-Connect in December 2020 and I have a Bachelor of Arts (majors in psychology and anthropology), Graduate Certificate of Management, and a Master of Business Administration.
I am an experienced senior leader having worked for almost 30 years across a variety of roles in child protection and family support as well as broader social services. The majority of my career has been working for state and commonwealth public sector agencies across urban, regional and remote settings in the United Kingdom, Queensland, and the Northern Territory.
I am committed to social justice principles and have a strong record of delivering better outcomes for children and families through inclusive processes and collaborative partnerships.
P: Norfolk Island – (0011) 6723 23380
I started working with Key Assets as the QASI Manager for NI-Connect in December 2018. My role involves working closely with the NI-Connect team in reviewing and updating policies and procedures to ensure that they support staff practice as well as continue to meet any legislative and regulatory requirements. I am also responsible for developing new policies for services such as Crisis Accommodation and Holiday Well Being Program.
I have a BA in Social Sciences, Diploma’s in Social Welfare and Management, and training and assessment qualifications. I have worked in the community services sector for over 20 years mainly in child and family services and have extensive experience working with multicultural and diverse communities to promote access and equity and developing a range of community development and capacity building initiatives to support their needs. I also worked with the National Child Care Accreditation Council.
I am passionate about social justice issues, promoting access and equity, and working with communities to ensure quality service provision and continuous improvement strategies and developing innovative models of service delivery.
When I’m not working I enjoy going to dinners, dancing, afternoon walks and getting involved in community initiatives that I’m passionate about.
I've joined the NI-Connect team, as the Team Leader. I have a Bachelor of Social Work (UQ) and am working on completing a Masters in International Law and International Relations. For the past eleven years I've worked in a variety of social work roles, including statutory child protection work in the South-West region of Queensland and covering the whole spectrum of families journeys with child protection systems.
I started my social work career in Nepal, working on a range of projects including sexual and reproductive health education with high school students, art therapy groups with children of prisoners, and program evaluation on a microfinance project in Pokhara. I've completed three assignments with the Australian Volunteers Program (formerly known as Australian Volunteers for International Development) in Mongolia, Vietnam, and Federated States of Micronesia. In these roles, I was responsible for supporting local departments and organisations working in the areas of child protection, support of victims of gender-based violence and human trafficking, and support of victims of violent crimes.
When I'm not working or studying, I'm spending time with my adorable French Bulldog, Ocean, meeting up virtually with my online community, Yoni Circle, and playing fun aunty to a gaggle of nieces and nephews in Australia and Vanuatu.
I am the Key Assets Project Officer for NI-Connect based in Sydney and I have a Bachelor of Commerce (majors in Management Consultancy and Marketing), and a Masters of Social Work.
While studying, I originally I worked in Key Assets (QLD) as a youth worker, supporting children experiencing complex behavioural needs and children with disabilities. During this time I also completed a 3 month full time placement in the Key Assets (QLD) office as a Student Social Worker, supporting Intensive Foster Care Placements.
After completing my degree I transferred to the KA Sydney team as a Social Worker in 2016 where I supported the stability of complex needs foster placements. In September 2019 I was successful in applying for the NI-Connect Project Officer role. My day-to-day job tasks are varied and no day is the same. I spend a lot of my time providing background support to our amazing staff who are based on the Island through developing marketing services, assisting with specific projects and working with the team in policy development and implementation.
I am lucky to be able to work with and learn from a community like NI, which is so unique, resilient, and strong. I often travel to and from the Island, which I now coin as one of my favourite places to visit and learn about the Island’s native flora and fauna – including the Island’s wonderful sea-life.
My name is Shirleen, but everyone knows me as “Shirl”. I am currently studying and I have long term local experience in working in teams through a variety of roles related to administration and customer services. In addition, I have extensive experience in child care and most recently I have also gained experience in disability support work and volunteer family support work.
I commenced my role as a Family Support Worker with NI-Connect in December 2020 and I am a Norfolk Islander with extensive networks on the island. I have a great desire to contribute to the local community through my role at NI-Connect by providing my local experience, knowledge and skills to ensure that we can facilitate better access for children and families to support services without fear or stigma.
When I am not working, I value the time I spend with my family and sons (and of course my puppies!)
Ann and her husband visited the Norfolk Island for one week in 2017. The Island left such a lasting impression on them that she and her husband sold up everything in Adelaide and relocated permanently here in July 2019.
Ann has worked in Commonwealth , State and Local Governments and private sectors for over 20 years in various roles including Administration, Audit and taxation. Ann began working for NI-Connect in September 2020 as an Administration Officer, and she has fast become a valued member of our team.
In her spare time Ann likes to go for drives and walks and sit quietly, taking in the wonderful scenery all over the island.
Rebecca joined the NI-Connect team in April 2022 as our Child Wellbeing Caseworker. Rebecca has a Bachelor of Social Work from University of NSW (completed in 2008). She has worked in a variety of Social Work roles across Sydney including out-of-home care recruitment, assessment and case management, post adoption tracing and family reunification, international parental child abduction support, child welfare,kinship care and university liaison for Social Work students.
Rebecca's family moved to Norfolk Island in January 2022 and are loving getting to know the Island and the wonderful community. When she is not working, she is enjoying spending time with her family and getting outdoors relaxing at the beach, going for bush walks and catching up with friends.
I am Clay and I recently joined the NI-Connect team as a Child Youth and Engagement Officer. This role involves him supporting children, young people, and families across the programs that NI-Connect deliver. Some of this work may include working with young people and families, or working on larger projects geared towards the whole community. I am currently studying and have completed a Certificate IV in Education Support. I joined the NI-Connect team after many years working in Education, supporting students with complex and challenging behaviour needs, students with disabilities and mental health challenges, disengaged youth, and co-ordination and implementation of various programs. I relocated to Norfolk Island at the start of 2022 with my family, moving from Far North Queensland and taking an initial role at Norfolk Island Central School.
I am passionate about helping young people and adults and advocating for them to become resilient and strong human beings. I consider my work very rewarding and I am committed to building a rapport with young people and engaging respectfully with their families. I am especially motivated by the rewards that come from supporting, nurturing, and helping young people to shape their future, reach their goals, and develop the skills to make positive and healthy changes in their lives. I am really looking forward to becoming an active part of the Norfolk Island community by working with children and young people, and their families.
Using the centre
This is your Centre and we welcome community groups to use the space during the day and also after hours. There are private meeting rooms as well as a large community space. Rooms can be booked free of charge.
Holiday And Wellbeing Program July
The winter school holidays are now behind us and we enjoyed another successful Holiday Wellbeing Program! It was great to see some new and old faces and it was also wonderful to be able to partner with some individuals and businesses in the community to provide some exciting experiences for our children and young people.
The program was run out of Rawson Hall where we were able to make use of the wonderful indoor and outdoor facilities. A huge thank you to the Norfolk Island Regional Council for renting us all the space we needed. We were able to set up a quiet space where children could be creative with arts, crafts and jewellery making as well as having plenty of place for the kids to run around and let their energy out. The obstacle course, and sports activities kept the kids busy outside, and we were also able to take advantage of having the netball courts and the footy field at our door step. A big thank you to NICS for lending us the gymnastics equipment, with mats and trampolines, which provided hours of entertainment. We also managed to squeeze in a round on the ever-popular smoothie bike, generously loaned to us by Health and Wellbeing. Each day of the program, the kids were treated to a guided morning meditation by Dale Howe – starting everyone off in a very zen space.
In the first week of the holidays, we ran a Teacup Succulent Garden workshop where the children were able to take home their miniature gardens. A big thank you to all those in the community who donated succulents and teacups. We were overwhelmed by the donations we received, and we could not have run it without your generosity. The children also had the opportunity to learn or practice their weaving skills in the flax flower weaving workshop. It was wonderful to see some of our teenage leaders running this workshop and passing on their knowledge and skills to the younger kids. A big thank you to the library for providing a quiet space for us to do this out of the rain. On the Wednesday, we had a whole day out down at Kingston where the kids enjoyed a number of different activities including fishing at Kingston Pier using bamboo fishing rods (thanks to Mark, Peter, Robyn, and Colleen), guppy fishing and kite flying, games in the compound and a visit to the Pier Store Museum. A big thank you to the Museum for hosting us, especially to Beth. The kids and leaders were then treated to a Fish Fry in the compound, with thanks to Sam Sheridan. We finished off a busy first week with a Ninja Course contest at the new and very popular Ninja Course at The Lions Park and then an afternoon movie in the hall.
In the second week of the program, we had another busy week filled with different activities and experiences. We were very excited to be working with Wunna to design and print t-shirts for the kids. We ran a logo design competition and challenged the children to design a logo for the Holiday Program. There were so many amazing logos designed by the kids and it was incredible to see the depth of creativity in this group of children. The winning design was by Tiberius and his logo was then very kindly digitized by Rick at Wunna so that it could then be used to screen print on to t-shirts for all the kids. The kids went down in small groups to Wunna where they able to see the screen-printing process in action and walk out with their own freshly printed t-shirt. A huge thank you to Rick and Cathy at Wunna for very generously hosting the kids to explain and demonstrate the screen-printing process, helping with the logo design process and printing all those t-shirts! A huge congratulations to Tiberius on the winning design!
On the Wednesday we had another day away from the hall. Thanks to Pine Tree Tours, we had a very competitive scavenger hunt around the Island. The kids were divided into 3 teams and each team was transported around the Island on Pine Tree Tours buses. A huge thank you to Pine Tree Tours for generously providing buses and drivers for the morning. It was great to see the kids, leaders and drivers getting so involved. A big thank you to the Botanic Gardens, St Barnabas Chapel, Wonderland by Night and the Bounty Folk Museum for hosting us. After such a busy morning, the kids were then treated to an afternoon movie screening at Ferny Lane Theatre. Thank you to Monica and Ian for hosting us. We finished off the second week with a Novelty Games competition followed by a BBQ.
A massive thank you to the incredibly generous individuals, families, and businesses who helped make the Holiday Wellbeing Program such a success
2 Drips Water (Kevin & Cooky)
Monica and Ian Anderson
Bounty Folk Museum (Dale)
Burnt Pine Travel (Craig)
Butcher in the Mall
Bear and Janet Graham
Health and Wellbeing Team
Kath King and team
Devil Nobbs (Tony)
Kaytie Nobbs and family
Norfolk Island Central School
Norfolk Island Museum
Norfolk Island National Parks
Norfolk Island Public Library
Norfolk Island Regional Council
Rossco and Gaylene Quintal
Slick and Sons
The Bakery (Tosca)
Uniting Church Op Shop
Petra van den Boogerd
Ron and Michele Van Gorph
Wunna Ts (Rick and Cathy)
To our leaders, we are so grateful for the attention and energy you gave the kids over the two weeks of the program.
NI-Connect are already in the process of planning the September 2022 Holiday Wellbeing Program. Would you like to work for the program? Do you have any unique skills or knowledge that you would like to pass on to the next generation through workshops or activities? If so, then we would love to hear from you
NI-Connect on Taylors Road at the Bounty Centre. Or please call or email us directly on: Call 23380 or ChildWelfareOfficer@keyassets.org.au
Acknowledgement: NI-Connect’s child and family wellbeing services are funded by the Department of Infrastructure, Transport, Regional Development and Communications
This service is available for families with children up to the age of 18, who are living on Norfolk Island. Young people over the age of 18 seeking advice and support are also encouraged to access our service for free and confidential advice and support.
This service is free of any charges.
Families can access the service via Booked appointments and drop-in 8:30am-5:00pm Monday to Friday, self-referral, or through informal word of mouth referral from a friend, family member, school, GP, police or other community service.
NI-Connect and the Child and Family Wellbeing Team are located on Taylors Road at the Bounty Centre. We are staffed Monday to Friday and encourage parents and families to drop in for a coffee, or to chat with the staff. Booked appointments and drop-in is available.
If you would like to make an appointment or would like more information about the services the Norfolk Island Child and Family Wellbeing Team provide, please call us on 23380 or after hours on 51115 or email firstname.lastname@example.org
At times, the Child and Family Wellbeing Team will establish key partnerships with other services, including co-location in shared premises. One key partnership includes a dedicated space for Letl Salan Toy Library, to increase community access to toys and equipment for families with small children.
You can also access confidential off-Island support and advice by calling:
1800RESPECT (phone 1800 737 732 or visit www.1800respect.org.au) – a free and confidential national sexual assault and domestic family violence counselling service
Kids Helpline (phone 1800 55 1800 or visit www.kidshelpline.com.au) – a free and confidential 24/7 phone and online counselling service for children and young people aged 5 to 25, as well as their parents or carers.
NI-Connect and the Child and Family Wellbeing Team are located on Taylors Road at the Bounty Centre. We are staffed 8:30am – 5pm Monday to Friday and encourage parents and families to drop in for a coffee, or to chat with the staff. Booked appointments and drop-in is available.
Call us on 23380 or after hours on 51115
Free Call 0222
If calling from outside Norfolk Island
please add the prefix 00116723
At NI-Connect we welcome your feedback so that we can ensure that we are meeting the needs of the local community. To provide your feedback, please see the “NI-Connect Feedback Form” within the Downloads section. Alternatively, please drop by the NI-Connect office to request a copy of our printed version
If you would like to make an appointment
or would like more information about the
services please contact the office.
Call us on 23380 or after hours on 51115
Free Call 0222
If calling from outside Norfolk Island
please add the prefix 00116723
To book a room for your next activity, either;
Drop in and chat to the Unit Manager, or
Call us on 23380 or
after hours on 51115 to discuss your needs.
If you have any concerns for the safety and well-being of a child or young person please contact
Norfolk Island Police
Child Welfare Officer
23380 (landline) or 51115 (mobile).
Norfolk Island Regional Council